The Art of Negotiation: Collaborative Approach to Resolving Disputes with FIRS.


In the realm of tax compliance, disputes between businesses and tax authorities are not uncommon. In Nigeria, the Federal Inland Revenue Service (FIRS) is responsible for the administration and collection of federal taxes. When disputes arise, it is crucial for both businesses and FIRS to seek amicable resolutions that are fair and equitable. This article explores the art of negotiation and the benefits of a collaborative approach to resolving disputes with FIRS.

The Nature of Tax Disputes:

Tax disputes can arise for various reasons, including differences in the interpretation of tax laws, disagreements over the application of tax incentives, or disputes related to transfer pricing. These disputes can be time-consuming, costly and potentially damaging to a business’s reputation. Therefore, finding a resolution that avoids protracted legal battles is in the best interest of both parties.

The Collaborative Approach to Dispute Resolution:

  1. Open Communication: Effective dispute resolution begins with open and honest communication between the taxpayer and FIRS. Both parties should be willing to discuss their perspectives and concerns openly.
  2. Mediation and Alternative Dispute Resolution (ADR): Mediation and ADR techniques offer a structured, non-adversarial approach to resolving tax disputes. They involve a neutral third party who facilitates communication and helps both parties reach a mutually acceptable agreement.
  3. Negotiation: Negotiation is a fundamental part of dispute resolution. It involves discussions between the taxpayer and FIRS with the goal of reaching a compromise or settlement. Skilled negotiators can explore creative solutions to complex tax issues.

Benefits of a Collaborative Approach:

  1. Efficiency: Collaborative dispute resolution methods are typically faster than formal legal proceedings, saving both time and resources for businesses and tax authorities.
  2. Cost Savings: Avoiding prolonged legal battles can lead to significant cost savings for both businesses and FIRS. Legal fees and court expenses can be substantial.
  3. Preservation of Relationships: Collaborative resolutions are less adversarial, which helps preserve the relationship between the taxpayer and FIRS. Maintaining a positive relationship can be advantageous for future interactions.
  4. Customized Solutions: Negotiation and mediation allow for tailored solutions that consider the unique circumstances of the dispute, leading to fairer outcomes.

Tips for Effective Negotiation with FIRS:

  1. Know Your Case: Before entering negotiations, thoroughly understand the facts of your case, relevant tax laws and any precedents that may apply.
  2. Seek Professional Guidance: Engage tax professionals or accounting firms with expertise in Nigerian tax laws and dispute resolution. Their experience can be invaluable during negotiations.
  3. Be Prepared to Compromise: Negotiations often involve compromise. Be prepared to make concessions to reach a mutually acceptable resolution.
  4. Maintain Professionalism: Keep the negotiation process professional and respectful. Emotional reactions can hinder progress.
  5. Document Agreements: Once an agreement is reached, ensure that it is documented properly to avoid future misunderstandings.


The art of negotiation and a collaborative approach to resolving tax disputes with FIRS can lead to mutually beneficial outcomes. It allows both businesses and tax authorities to efficiently address disputes while preserving relationships and avoiding costly legal battles. Effective negotiation requires preparation, expertise and a willingness to find common ground. By embracing this approach, Nigerian businesses can navigate tax disputes effectively, contributing to a more cooperative and compliant tax environment in the country.

For professional advice on Accountancy, Transfer Pricing, Tax, Assurance, Outsourcing, online accounting support, Company Registration, and CAC matters, please contact Sunmola David & CO (Chartered Accountants & Tax Practitioners) at Lagos, Ogun state Nigeria offices, You can also reach us via WhatsApp at +2348038460036.