Lagos Internal Revenue Service’s Efforts to Promote Voluntary Compliance.


Voluntary compliance is the cornerstone of a successful and sustainable tax system. In Lagos State, Nigeria’s economic powerhouse, the Lagos Internal Revenue Service (LIRS) plays a pivotal role in ensuring that taxpayers willingly fulfill their tax obligations. By promoting voluntary compliance, the LIRS can enhance revenue collection, support economic development, and build a fair and transparent tax environment. In this article, we will explore the proactive efforts undertaken by the LIRS to promote voluntary compliance among taxpayers in Lagos State.

  • Taxpayer Education and Awareness:

One of the fundamental pillars of promoting voluntary compliance is taxpayer education and awareness. The LIRS conducts extensive tax education programs aimed at individuals, businesses, and other taxpayer categories. Through workshops, seminars, public service announcements, and digital media, the LIRS seeks to enhance taxpayers’ understanding of their rights, responsibilities, and the benefits of tax compliance.

Taxpayer education initiatives cover various aspects of tax obligations, tax incentives, compliance procedures, and the use of digital platforms for tax filing and payment. By empowering taxpayers with knowledge, the LIRS aims to foster a culture of voluntary compliance and dispel misconceptions about the tax system.

  • Simplification of Tax Processes:

Complex and time-consuming tax processes can discourage voluntary compliance. The LIRS has recognized this challenge and has undertaken measures to simplify tax procedures for individuals and businesses. By adopting technology-driven solutions and streamlining administrative processes, the LIRS aims to reduce the burden on taxpayers and enhance ease of compliance.

Online tax filing, registration, and payment platforms have been introduced to make tax compliance more convenient and accessible. The LIRS’s commitment to simplification demonstrates its responsiveness to taxpayers’ needs and encourages greater compliance rates.

  • Proactive Stakeholder Engagement:

The LIRS actively engages with various stakeholders, including business associations, industry groups, professional bodies, and tax advisors. This collaborative approach ensures that tax policies and reforms are well-aligned with the needs and challenges faced by taxpayers.

Stakeholder consultations enable the LIRS to gather feedback, identify industry-specific issues, and tailor tax compliance initiatives accordingly. By considering the concerns of different sectors, the LIRS fosters a sense of partnership between tax authorities and taxpayers, promoting a cooperative and positive compliance environment.

  • Fair and Transparent Enforcement:

While the focus is on promoting voluntary compliance, the LIRS does not shy away from enforcement actions when necessary. Transparent and fair enforcement sends a clear message to taxpayers that non-compliance will be addressed firmly.

The LIRS utilizes data analytics and risk-based approaches to target enforcement efforts effectively. This ensures that non-compliant taxpayers are held accountable while providing reassurance to compliant taxpayers that the system operates fairly.

  • Efficient Taxpayer Support Services:

Efficient taxpayer support services play a vital role in promoting voluntary compliance. The LIRS has established help desks, call centers, and virtual assistance channels to promptly address taxpayers’ inquiries and concerns.

Accessible support services allow taxpayers to seek clarification on tax matters, resolve issues, and receive guidance on compliance requirements. Timely and accurate responses contribute to building trust and confidence in the tax administration, encouraging voluntary compliance.


The Lagos Internal Revenue Service’s commitment to promoting voluntary compliance is integral to a robust and efficient tax system. By investing in taxpayer education, simplifying tax processes, engaging with stakeholders, enforcing tax laws transparently, and offering reliable support services, the LIRS cultivates a tax culture based on mutual cooperation and responsibility. As voluntary compliance increases, Lagos State can achieve sustainable revenue growth, fund essential public services and infrastructure projects, and create an enabling environment for businesses and individuals to prosper. A tax system built on voluntary compliance not only benefits the state but also enhances the overall economic prosperity of Lagos State, solidifying its position as Nigeria’s commercial and economic powerhouse.

For professional advice on Accountancy, Transfer Pricing, Tax, Assurance, Outsourcing, online accounting support, Company Registration, and CAC matters, please contact Sunmola David & CO (Chartered Accountants & Tax Practitioners) at Lagos, Ogun state Nigeria offices, You can also reach us via WhatsApp at +2348038460036.