Effective Communication with Tax Authorities: Building Bridges with State Inland Revenue Service.


Effective communication is a cornerstone of successful relationships in every aspect of life, including interactions with tax authorities. The State Inland Revenue Service (SIRS) plays a vital role in tax administration, and building strong communication channels with them is essential for both individuals and businesses. In this article, we will explore the importance of effective communication with the SIRS, drawing insights from the SIRS itself, and provide valuable tips for building bridges and fostering a collaborative relationship.

The Importance of Effective Communication:

Clear and open communication with tax authorities benefits both taxpayers and the government:

  1. Compliance: Effective communication ensures that taxpayers understand their obligations and requirements, promoting voluntary compliance.
  2. Transparency: Transparent communication establishes trust between taxpayers and tax authorities and reduces the likelihood of misunderstandings.
  3. Timely Resolutions: Clear communication expedites the resolution of inquiries, issues, and disputes, saving both parties time and resources.
  4. Guidance: Effective communication allows taxpayers to seek guidance and clarification on tax matters, reducing confusion and uncertainty.
  5. Revenue Generation: For the government, effective communication leads to accurate reporting and timely payments, contributing to revenue generation.

Insights from State Inland Revenue Service:

The SIRS provides insights to help individuals and businesses communicate effectively with tax authorities:

  1. Keep Records: Maintain organized records of all tax-related transactions, correspondence, and documents for easy reference.
  2. Use Official Channels: Always use official channels of communication provided by the SIRS, such as designated email addresses or online portals.
  3. Provide Accurate Information: Ensure that all information provided to the SIRS is accurate and complete to prevent misunderstandings.
  4. Timely Responses: Respond promptly to inquiries or requests from the SIRS. Timely communication demonstrates cooperation and responsibility.
  5. Seek Clarification: If you’re unsure about a tax matter, seek clarification from the SIRS rather than making assumptions.
  6. Engage Professionally: Maintain a professional and respectful tone in all communications with the SIRS.
  7. Collaborative Approach: Approach interactions with a collaborative mindset, aiming to find mutually beneficial solutions.

Benefits of Building Bridges with SIRS:

  1. Smooth Operations: Effective communication leads to smooth interactions, reducing disruptions to business operations.
  2. Minimized Disputes: Clear communication reduces the likelihood of disputes and audits arising from misunderstandings.
  3. Trust and Transparency: Building bridges fosters trust and transparency, enhancing the overall relationship between taxpayers and tax authorities.
  4. Accurate Reporting: Accurate communication ensures that tax authorities receive accurate and complete information, leading to accurate reporting.
  5. Time and Resource Savings: Effective communication saves time and resources by expediting issue resolution and reducing back-and-forth.


Building bridges with the State Inland Revenue Service through effective communication is a proactive step that benefits both taxpayers and the government. The SIRS recognizes the importance of clear and open communication and provides guidance to help individuals and businesses navigate tax-related interactions. By fostering a collaborative and communicative relationship with the SIRS, taxpayers contribute to their own compliance, support responsible tax administration, and contribute to the growth and development of Nigeria’s economy.

For professional advice on Accountancy, Transfer Pricing, Tax, Assurance, Outsourcing, online accounting support, Company Registration, and CAC matters, please contact Sunmola David & CO (Chartered Accountants & Tax Practitioners) at Lagos, Ogun state Nigeria offices, www.sunmoladavid.com . You can also reach us via WhatsApp at +2348038460036.